Problems with a new $3m automated trip reservation system caused difficulties last week for disabled users of Chicago’s paratransit system. Apparently, computerizing the dispatch system was supposed to make things better for the roughly 6,000 disabled people who use the system each day. But according to Pace Executive Director T.J. Ross, “it has created more problems to date than it has solved.”

Back to London’s Heathrow Airport again this week, where problems with the new Terminal 5 baggage handling system just won’t go away. The new terminal has been plagued with problems since it opened at the end of March, and on Saturday the baggage system failed, causing handlers to have to sort bags by hand.

But our favorite story of the week comes from Lee County, FL where, if you are using a TomTom to find your way around, you may end up going around in circles. It seems that there is a specific area of road that has the device confused. According to a Tom Tom spokesperson, “There is a segment of road between I-95 and the first road that crosses the route that causes an anomaly due to the manner in which TomTom’s software application processes the location of Ft Myers.” Apparently the problem has been found and fixed, and an update is available from TomTom’s web site.