I stumbled upon this post by Solidworks user (and expert) Matt Lombard. In the post, Matt is actually comparing this year’s Solidworks World show with last year’s show. But what caught my eye was a comment he made at the end of the post:
“Several SolidWorks employees tried to explain to me about how development is taking more responsibility for software quality instead of passing the buck to QA, which is a great thing, you might even say OBVIOUS, but in the end, users don’t care about HOW it happens, we just care THAT it happens. Don’t regale me with tales of your great feats, just show me software that works predictably.”
Sometimes it’s helpful to remind ourselves that few users are interested in what we may or may not be doing to improve software quality. They just want software that works.